dropped calls, rude customer service, shitty free upgrades which are a downgrade to the phone I have, and the fact that when my phone gets damaged I can’t take it to any store to get it replaced I have to call a number and wait a week and a half to get. Then when I get the phone its not the same one because “they are out of stock on it”, but the store down the street has them in but they can’t replace my phone, when it’s the same company? It’s just the little stuff that ticks me off, even tho the roll over mintues are a plus, i might consider switching to verzion.
